Tag Archives: Health

Quality Impact Evidence Summaries: Role Development

Research Matters has completed six Quality Impact Evidence Summaries (QIES), which review the evidence of the impact of developing new roles within the NHS.  Distinctively, impact on healthcare is viewed through the lens of quality, using the Institute of Medicine (IOM) domains of quality as a framework. Evidence summaries completed within the policy lever of Role Development are:  

QIES began as a series of structured reviews featured in A Clear Road Ahead, a 2016 Health Foundation project delivered in collaboration with Professor Sheila Leatherman, to shape a quality strategy for the NHS.  The Health Foundation re-commissioned Research Matters in 2017-18 to develop the structured reviews further, with the aim of exploring the potential to develop a sustainable tool or service to support and promote evidence-based policy and decision making across the NHS in England.

Taxonomy of health care policy interventions for the NHS in England

Research Matters has published a working paper setting out the structure of the NHS taxonomy that was developed as part of the Quality Impact Evidence Summaries (QIES) project. (see link Taxonomy of health care policy interventions for the NHS in England; A working paper for Quality Impact Evidence Summaries (QIES) project)

QIES present measurable evidence of the impact of policy interventions within the NHS. Distinctively, impact is viewed through the lens of quality, using the Institute of Medicine (IOM) domains of quality as a framework.

QIES began as a series of structured reviews featured in A Clear Road Ahead, a 2016 Health Foundation project delivered in collaboration with Professor Sheila Leatherman, to shape a quality strategy for the NHS.  The Health Foundation re-commissioned Research Matters in 2017-18 to develop the structured reviews further, with the aim of exploring the potential to develop a sustainable tool or service to support and promote evidence-based policy and decision making across the NHS in England.  

This paper explores the NHS taxonomy used, which focuses on health care policy levers at a national level.  It provides a framework to enable the comparison of policy interventions that have similar underlying modes of action, in order to highlight ‘what works’.  Crucially, the taxonomy can be used to underpin a systematic approach to the production of evidence reviews and potentially to influence decisions about where to commission policy research and evaluations

 

Rapid Evidence Review: NHS workforce retention

Retention is a current and complex workforce issue facing the NHS, with Health Education England (HEE) CEO, Ian Cumming, citing retention as the biggest single challenge in tackling NHS workforce shortages.[1]   But whilst the narrative about retention is clear and punctuated with headline-grabbing figures about retention levels, the impact of variations in retention, particularly on NHS performance and patient outcomes is less well understood.

A recent call for applications (now closed) from the Health Foundation focused on new research which would advance understanding of workforce retention in health and social care.  As part of this, Research Matters was commissioned by the Health Foundation to conduct a Rapid Evidence Review to understand the existing literature exploring retention in the health and social care workforces.  The aim of the work was to provide a broad overview of the current evidence base and identify areas where evidence is sparse or lacking.

Using a time-limited and pragmatic approach, we were able to deliver a high-level profile of the current evidence base on retention (2008 onwards), including the different approaches and study methodologies and where studies are focused in terms of sectors, staff groups and geography.  We summarised the main findings about retention and highlighted gaps and areas for further research.   Finally, we outlined high-level conclusions to frame ongoing research about retention in the health and social care workforce.

You can download the rapid evidence review here:  Understanding the current evidence base on workforce retention in Health and Social Care, A rapid evidence review for The Health Foundation, Laura Barrett, Elaine Robinson, Research Matters, September 2018

The report was for internal use by the Health Foundation and is published by Research Matters with the permission of the Health Foundation.

[1] Speech to NHS Confederation conference, June 2017

Case Study: Bespoke market segment analysis for specialist health care provider

We have recently finished working on a really interesting project with a not-for-profit provider of specialist health care.  We were able to produce a single, consistent and qualified view of market and competitive dynamics for four target segments.  These were niche areas that are not usually covered by published ‘off the shelf’ market research.  By deep diving and focusing on what matters for our client we produced work that was tailored to meet their specific requirements.  The case study describes our approach and the impact we had for our client. You can download our case study here: Case Study: bespoke market research

 

Ten years, ten tips – launching researchchatter

RM Icon_5 200pxWe are marking an amazing ten years in business for Research Matters – a good time for a refresh (new branding, new website, new blog …) and a moment to reflect.

We’ve been thinking about what we’ve learnt after our first decade … Obviously, there is all that’s involved in running a business, especially in a technologically changing and enabling world, but more than that, here are some of our “so what’s” so far …

 

Research matters

Time and again, we have seen deep, thorough, objective, scrutinised research combined with client engagement, systematic thinking and intelligent insight help businesses and organisations make better decisions. We want our research to make a difference, sometimes small, sometimes more significant, so we work hard to make sure it hits the spot.  Research matters – this is what we love to do and it’s why we do it.

‘Start with why’

Knowing our clients is the first priority, personally where possible – we always try to meet people face to face. But more importantly, understanding what and especially why they are need to know something is the starting point. More about Start with Why to follow…

Working with integrity means saying no

Not as a rule, but when we know we can’t do work as well as we want to, we’ve learnt to say no. We’ve also found solutions much more quickly than expected, resulting in curtailed projects and reduced revenues.

McKinsey ethos is fundamental

We rely on our shared McKinsey ethos and experience. It has proved invaluable and transfers well enough from a global strategy consulting firm to our small business of two! The professionalism, ‘client first’ mantra, rigorous research, clarity of communication and relentless focus on ‘so what?’ are the cornerstones of our approach and enjoyment. It gave us a great network too!

Work comes

Not usually in a nice, even flow, quite the contrary, but it always comes. That doesn’t stop us getting anxious when times are leaner, but that is the nature of small business.

Good work is the best marketing

When the work speaks for itself, repeat business and recommendations follow. So it can be worth going that extra mile or just being.

Don’t apologise about price

Let the work do the speaking again!

Education and health are our favourite things

For Research Matters at least. So many interesting issues and sectors researched, but all our client work on education and health has been especially satisfying and fascinating. These have become ‘themes’ for Research Matters, as well as areas of expertise and from time to time we will post or retweet about these.

Girls matter too

We’re women in business, working with other women in business. And we’re Mum’s of girls. We’ve done lots of research into the impact of education for girls at one level, to issues around the glass ceiling for working women at the other end of the spectrum. Here’s another important ‘theme’ for us that we support and will raise from time to time.

Home is best

We love visiting clients around the country, especially in London, but it’s great coming back to York and Yorkshire!

 

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So mostly, our learnings are about having confidence, knowing what we’re good at and loving what we do – it’s that increasingly hackneyed idea of working authentically (Why have we become so obsessed with the pursuit of authenticity?) What have other small businesses learnt about working in ways that feel right and work well (or authentically?!)?