Testimonials
Feedback from Research Managers
“The team at Research Matters have years of research experience in business and industry which gives them a unique insight in to how to serve their clients – they’ve “been there and done it” in some of the most professionally and commercially demanding of environments, and understand what it means to deliver high quality output, on time and to budget.
They take time to understand our needs, particularly on complex assignments, giving us complete confidence that they will meet (and exceed) our expectations. They are totally focused on client service and consistently deliver the highest quality output on time and to budget.”
Head of Research, professional services organisation
“Research Matters unfailingly provides a highly personalized and very flexible service.”
Research Centre Manager, large strategy consultancy
“Without exception, people notice that the quality of interaction and output with Research Matters exceeds any other external research provider that we use.”
Research Manager, leading strategy consultancy
“Research Matters have worked hard at building a close and lasting working relationship with us to the point where it has become seamless – they think like us, understand how we operate, share our values, and that enables them to deliver genuine value add.”
Research Manager, professional services organisation
“When using Research Matters you know that the finished product will meet or exceed the requirements of the brief. They take time and effort to understand exactly what is required, whether it is a quick query or in-depth research. They take the time to understand requirements specific to my organisation and the individual enquirer, and ensure their output is tailored accordingly.
One researcher takes personal responsibility for the research and is reliably available for progress reports, questions or follow-up. They build strong relationships with enquirers, and there is a real sense of partnership when working with them.”
Head of Research, large strategy consultancy
“Research Matters provide information and research to often very tight deadlines.
Somehow they always seem to find or make the time to meet our very demanding deadlines, providing research of high quality content and format. They take account of any constraints whether budgetary or time so there are never any price shocks or delivery failures. Their flexible approach has meant I have always been able to rely on them being able to help me out of some very tight corners!”
Research Manager, mid-sized strategy consultancy
“Thank you for being so consistently good!”
Research Specialist, leading strategy consultancy
Feedback from end users and decision makers
Research Matters helped our organisation with developing new thought leadership around a new service line. Their research mapped existing literature and highlighted leading thinkers, major themes and new and emerging ideas, providing us with a robust, rigorous and considered starting point and context to develop our own original and distinctive thinking. This was followed with primers and case studies to provide internal colleagues with valuable background knowledge as they begin to implement our new thinking. The standard of work from Research Matters is consistently high, tailored and insightful and the team is always professional and friendly. Their experience in similar professional organisations to ours means that they understand the way we work and how to deliver results that meet and anticipate our needs.”
Partner, leading professional services organisation
“As ever, your professionalism, ability to define scope and speed of response are greatly appreciated.”
Divisional Strategy Director, FTSE 100 company
“Having found this excellent source of research we should use Research Matters in the future to monitor developments in our markets, with the aim of validating and extending our strategy.”
Head of Strategy, leading educational services provider
“It was amazing how much Research Matters got done in the time they had.”
Chief Financial Officer, leading international publisher
“Thank you so much for your presentation and for your most recent excellent report. It is always useful to have your research because it comes from a completely objective standpoint. In particular, your information about market drivers, the distinctiveness of our provision, and competitor profiles stand out. There is so much food for thought in both your reports that I am sure that we will keep referring to them for months.”
Product Development Officer, leading assessment agency
